Tag: customer retention

  • The Power of Handwritten Notes in Marketing

    The Power of Handwritten Notes in Marketing

    In a digital world full of automation, handwritten notes are making a comeback, says David Wachs. He emphasizes their power in personalized marketing and customer retention. With over 20 years in marketing, David explores how brands can benefit from authentic outreach, offering practical tips for deeper client connections. It’s all about that personal touch!

  • Enhance Customer Retention with Proven Community Strategies

    Enhance Customer Retention with Proven Community Strategies

    In this conversation, Matt Holman shares insights on building a thriving community ecosystem through Commerce Catalyst. He emphasizes the importance of creating real value for members, shifting focus from customer acquisition to retention, and optimizing subscription strategies. Matthew discusses leveraging data for personalization, the significance of feedback loops, and the necessity of hiring skilled individuals…